Order Info

Disclaimer

All prices are subject to change without notice. We do not represent or warrant that the information on this website is complete or current, or that this website will operate without interruption or error.

Payment Options

We accept Visa, MasterCard, Discover, Debit card, money orders, cashiers checks, personal checks and bank wire transfers. Payment by credit card is required for online orders.

Payment by personal check, money order or cashiers check.

We offer the following forms of financing:

• Layaway (30 day hold)
• 90 days same as cash

Shipping Policy

Certain items in our inventory can be shipped via UPS, as indicated in the product detail. All UPS fees are based on weight plus a handling charge. If UPS is unable to deliver your selection due to size, weight or packaging limitations an alternate shipping method will be chosen for you. We ship anywhere in the continental United States. Currently we do not ship to Hawaii, Alaska or Puerto Rico. We cannot deliver to APO, FPO, PO Boxes or personal mail boxes.

Local Delivery:

• All of New Jersey
• Eastern Pennsylvania
• Southern New York
• Northern Delaware

In-house Delivery Policy

• Prior to your delivery, please have the area cleared where your new furniture is to be placed.
• Delivery personnel are prohibited from re-locating your existing furniture or household items.
• Set-up of merchandise is not included unless specified on the sales slip (a fee will be applied).
• Please notify your salesperson if your new furniture needs to be carried up stairs. Furniture will only be brought up stairs if there is a notification on your receipt.
• If you are not home during the specified delivery time a second delivery charge may apply.
• We assume no liability for inadequate delivery access.
• Storage fees will be added to invoice if merchandise has not been picked up or delivered within thirty days after notification of arrival of goods.

Customer Pick Ups

• You may place your order on line or at our retail store and then pickup your items.
• Pickup hours: Mon-Fri 9:30 AM to 9:00 PM; Sat 9:30 AM to 9:00 PM; Sun 10:00 AM to 5:00 PM. Please call 30 minutes prior to arrival.
• Customers choosing to pick up their purchase are responsible for providing any needed padding and supplies necessary to secure their load. Our employees are not responsible for the security of the loads.
• We do not assume any liability for merchandise once it has left our facility, other than warranty issues.
• Storage fees will be added to invoice if merchandise has not been picked up or delivered within thirty days after notification of arrival of goods.

Cancellations

Once you place an order, we check to see that the product is available to the specifications you require, and that all of your shipping information is verified. This process takes us approximately 48 hours. If you change your mind and wish to cancel an order within 48 hours, your order will be cancelled without penalty. Please keep in mind that once an order has shipped, it cannot be cancelled.

Local Return Policy

Most items purchased at our retail store are returnable for a refund so long as:

• The item was in stock at the time of purchase.
• You have your sales receipt.
• The item is in the same condition as it was when it was purchased.
• No more than 30 days has elapsed from the date of purchase.

The following are non-refundable:

• Special orders.
• Custom finishing.
• Modified pieces (such as adding locks, cutting shelves or drilling holes).
• "Red Tag" or clearance items.

Delivery or setup charges.

Please note that if an item was purchased by cash or check, a refund check will be mailed within 7 to 14 days. All returns are subject to management approval. If you have any questions or concerns, do not hesitate to contact us by email or call one of our stores.

Any custom service or modifying including custom staining must be paid in full before service will be completed.

Pricing Policy

Prices for items listed for sale are subject to change without notice.